Privacy Policy

1. Why this website collect Personal Information?

Under Canada’s privacy laws, marketers are required to identify to individuals, either through a dialogue box or prominent notice backed up by a more detailed privacy policy. Personal Information is being collected and the intended purpose(s) for said Personal Information.  This information must be presented to an individual prior to or at the time of Personal Information collection.  Any disclosure of clients’ Personal Information outside of Colliers is made on a confidential basis, with said information to be used only for the purpose for which it was disclosed.

This website may collect Personal Information for the following purposes:

1.1. To establish and maintain a responsible commercial relationship with our clients and to provide ongoing professional services.  For example, when a client applies for our services, it collect information that allows it to confirm the client’s identity and billing information so that we can accurately bill for its services and comply with FINTRAC anti-money laundering legislation. 

1.2. To better understand our client’s needs and preferences, we maintains a record of professional services that our clients receive from us and we may ask for additional information (for example, through surveys and feedback requests) so that we can better meet those needs, and continue to develop improved services to our clients

1.3. To meet legal and statutory requirements.  For example this will include information required by the Canadian Radio-television and Telecommunications Commission.

1.4. To better service tenants> For example this will include information required for tenancy application and or service request.

2. Why and when do we disclose Personal Information?

We may disclose Personal Information for the following purposes:

2.1. we may disclose its clients’ Personal Information to a person who is a legitimate representative of the client. 

2.2. Subject to provincial Real Estate Act Legislation, clients’ Personal Information may be shared among brokerage’ offices and business units to help us serve our clients better and to provide them with professional services.

2.3. we may disclose a client’s Personal Information to:

2.3.1.  Another Real Estate Services provider who are party to the client’s prospective transaction. 

2.3.2.  A company or individual employed by us in order to perform or fulfill services on its behalf, such as research, design or marketing. 

2.4. we may disclose a client’s Personal Information to meet legal or regulatory requirements. For example, when responding to a court order or a government institution, if required to do so, by law.

2.5. As part of any sale, merger or amalgamation of any part of our business, a client’s Personal Information will normally be a part of such transactions and therefore will be disclosed only for such a purpose.

3. How do we protect its Clients’ Personal Information?

3.1. we will not collect, use or disclose our clients’ Personal Information for any purpose other than those identified above, except with the client’s consent.

3.2. we will protect our clients’ Personal Information with appropriate security measures. 

3.3. we will comply with any reasonable and lawful client request to access their Personal Information.

3.4. we will protect the confidentiality of our clients’ Personal Information when dealing with third party companies. 

3.5. we will endeavor to keep our clients’ Personal Information as accurate and up-to-date as necessary for the purposes listed above.

Personal Information collected by us may be stored and processed in Canada or another country. In either case, such information is protected with appropriate security measures, but may be available to government agencies under applicable law.

4. Collecting Clients’ Personal Information?

our professional staff must receive explicit consent from our client contacts, prior to sending any marketing email correspondence to our clients.